(Charges will appear on your statement as “specpresseditions.com”)
Due to the personalized and creative nature of our services, our refund policy is structured to ensure fairness to both the client and the creative team.
Refunds are considered only in the following cases:
A service has not yet started.
A technical error (duplicate charge, etc.) occurred during payment.
You cancel within 24 hours of placing an order and no work has begun.
Once work has commenced on any editorial, formatting, or design service, we cannot offer a refund.
Completed services, including manuscript editing, book design, and ISBN registration, are final and non-refundable.
Marketing and promotion services (e.g., social media posts, press release drafting) are non-refundable after assets are delivered or scheduled.
In rare cases where a portion of the service has been delivered and the remaining work is canceled by the client for personal reasons, a partial refund may be issued for the undelivered portion — subject to management approval.
To request a refund:
Email info@specpresseditions.com within 3 days of purchase.
Include your order number, service type, and reason for the refund.
Our team will respond within 2–3 business days.
Approved refunds are processed within 7–10 business days.
